Casey’s New Orleans Snowballs was founded in Austin by Suzy Casey Gallagher and Kit Thompson in 1996. Suzy Casey Gallagher is a member of the family that founded Casey’s in Metairie, LA in the 1960s, which is still going strong today. There is no relationship between the businesses.

In 1999, husband and wife Pattye Henderson and Cliff Chapman, frequent customers at Casey’s in Austin, noticed that Suzy and Kit needed some help. Cliff ended up in the kitchen washing bottles and making syrups.

In 2008, Pattye and Cliff took over operations from Suzy and Kit. In 2012, as Pattye and Cliff began to think about their retirement, their son Mars took over the day-to-day operations. In 2017, Casey’s added catering and a bright blue food truck to their operations.

To the family, Casey’s is more than just a small business; it’s a way to have an impact on the local community. In 2013, they switched to all compostable service ware as part of their belief that everyone can do their small part to make the world a better place. In 2020, Casey’s became a member of Good Work Austin, an organization that works to ensure a quality workplace for all workers. In 2024, they debuted a brand new, zero-emission food truck for catering—the first in Austin!